Frequently Asked Questions

Working with Jen

For Sellers

For Buyers

General

  • When you work with me, you get an agent who takes your goals as seriously as you do. I bring deep knowledge of the Boise real estate market, a relationship-first approach, and a genuine commitment to guiding you clearly through every step — so you always know where you stand and what comes next.

  • I built Harwood & Co. around one belief: that exceptional service starts with genuinely understanding what matters to you. Rather than a one-size-fits-all process, I take time to learn your goals, your timeline, and your concerns — and build a strategy around them. That means you also get professional staging, photography, and marketing materials covered on my end, so your home is presented at its absolute best from day one.

  • I specialize in Boise and the surrounding communities, including Meridian, Eagle, Kuna, Nampa, and Caldwell, as well as the McCall/Donnelly area. I bring the kind of local knowledge that only comes from truly investing in a market — knowing the neighborhoods, the nuances, and what buyers and sellers in Boise and Valley County are experiencing right now.

  • Pricing a home well is both an art and a science. I conduct a thorough comparative market analysis — looking at recent sales in your Boise neighborhood, current competition, and your home's unique features — to recommend a price that attracts serious buyers and positions you for the best possible outcome.

  • First impressions matter enormously. I'll walk through your home with you and offer honest, practical recommendations — whether that's minor repairs, staging adjustments, or simply decluttering — so buyers can immediately see your home's potential.

  • When you list with me, I cover professional staging of vacant homes, photography, and marketing materials — because how your home is presented directly affects what it sells for. You shouldn't have to choose between a tight budget and a strong first impression. My job is to make sure your home looks its best and reaches the right buyers, and I invest in that from the start.

  • Every home and market is different. I'll give you a realistic expectation based on current Boise market conditions, your neighborhood, and your pricing strategy — and I'll keep you informed throughout so there are never unwelcome surprises.

  • Seller costs typically include agent commissions, closing costs, and any agreed-upon repairs or credits. I walk through a clear net sheet with every client before listing, so you have a full picture of what to expect at closing — no surprises.

  • The best first step is a conversation. I'll take time to understand your goals, walk you through what the Boise market looks like right now, and connect you with a trusted local lender so you can shop with confidence. There's no pressure — just a clear path forward.

  • Getting pre-approved early is strongly recommended. It tells you exactly what you can afford in today's Boise market, strengthens your offer when you find the right home, and signals to sellers that you're a serious buyer. I can connect you with lenders I trust in the Boise area.

  • Buyer representation is something I'm happy to discuss transparently in our first conversation. I'll explain how compensation works in today's market so you can make a fully informed decision before you commit to anything.

  • Boise continues to attract buyers from across the country, and well-priced homes in desirable neighborhoods move quickly. I'll give you an honest read on current conditions and help you craft offers that are both competitive and protect your interests.

  • The easiest way is to reach out through the contact form on this site, or give me a call. I'm responsive and genuinely enjoy hearing from people — whether you have one question or are ready to get started.

  • That's completely fine. I believe the best client relationships are built over time, not rushed. If you're still in the research phase, I'm happy to answer questions, share Boise market insights, and be a resource whenever the time is right for you.